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Miele Repair FAQ

Like any other appliance that is used regularly, you may find that some day you’ll need to have a repair done on your Miele vacuum repair. Luckily, on most of the older machines, repairing a Miele vacuum is not that hard and can be done by either a certified repair technician at your local vacuum store or by yourself if you’re comfortable working on appliances. Here are some common examples of things that can go wrong with a Miele vacuum and what the possible problem and solution could be:

My Miele vacuum will not turn on:

  • This could be for a variety of reasons but is most likely due to a short in the electrical cord or a malfunction in the cord retraction mechanism. Sometimes, after repeated use over the years, the copper contact which supplies the electricity can become loose and you'll no longer have a supply of power. If this is the problem, you will most likely have to replace the cord or the cord reel, you may also need a repair technician to implement a cord reel kit that will fix the problem. Other problems that could cause a power interruption could be the central circuit board located where you would find the speed control. This circuit board is responsible for directing power to the motor. If there a short in this particular part it will need to be replaced. The least likely problem you'll ever have with a Miele vacuum is a burnt out motor as the motors that are used in Miele vacuums are extremely high quality and rarely have problems unless there is extreme abuse.

My Miele vacuum is not sucking up properly:

  • If your Miele does not have a lot of suction this is most likely due to a clog. A clog can form when you suck up large objects that can then intrude the pathway in the vacuum hose. Such objects can be things like toothpicks, bobby pins, paper clips, etc. These objects then get lodged in the hose or floorhead neck and then dust, dirt and other objects begin to back up behind them. To check if you have a clog, you should take the hose off of the vacuum at the base where it plugs in and turn the machine on. If there is adequate suction from the machine, then you know that you have a problem with a clog in the hose or floorhead. To rid yourself of these clogs, you should first inspect the hose and floorhead to identify where it's located and then use a tool to hook the clogging material and pull it out.
My vacuum is fine, but the floorhead will not turn on:
  • This could be due to one of two different problems. You may have either flipped a safety reset in the floorhead or there could be a problem with the electrical system of the vacuum. To check if you have a safety reset on your Miele floorhead you should consult your model's manual. If you do have a floorhead that has a safety reset you should engage the push-button then try turning it on again. Most of the time this will solve the problem. If the floorhead is still not working, then it is most likely a problem with the electrical wiring. This problem will either be in the wand, the hose or the floorhead.